Our client, based in Croydon, is currently recruiting for a Neighbourhood Services Administrator on a 9-12 month temporary contract, with a chance of going permanent.

The position is due to start at the end of October on a full-time basis, with 4 days working from home per week. The hourly rate is negotiable based on experience for this position.

The ideal candidate will have experience working within Social Housing, as an Administrator and also have access to their own vehicle.

Duties will include (but are not limited to):

• Supporting the neighbourhood services and the wider team with managing voids, new tenancies and transfers

• Act as first point of contact for residents and external organisations and deliver a high level of customer service

• Providing administrative support to the Neighbourhood Services Manager and Neighbourhood Services Team

• Coordinate allocations and voids and all aspects involved in the process

• Ensure former tenant rent arrears collection in line with policy

• Prepare sign up packs and manage end of tenancy processes

• An excellent communicator and record keeper

• Working closely with your manager, colleagues, residents and external partners as needed

Experience required:

• Experience required in Social Housing

• Experience working with customers within housing

• Experience working as an Administrator

Skills, knowledge and expertise required:

• Excellent communicator

• Good record keeper

• Able to present information clearly and accurately

• Good IT knowledge and skills

• Excellent customer service skills

Rewards and Benefits:

• Hybrid working, up to 4 days per week

• Flexible working days

Working hours:

• 35 hours per week

• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.