We are currently working in partnership with a Local Authority based in Essex, who are recruiting for an Income Officer on a temporary six-month contract.

The position is due to start immediately. The hourly rate of pay is negotiable based on previous experience and they offer a 50% hybrid working pattern.

The ideal candidate will have proven Rents Officer experience, drive and have access to their own vehicle.

Duties will include (but are not limited to):

• Clearing a backlog of rent arrear cases, acting as the first point of contact for residents who have fallen into arrears

• Distributing warning letters

• Establishing repayment plans

• Providing welfare and benefits advice

• No court or eviction attendance​

Skills, knowledge and expertise required:

• Excellent communication skills, both written and verbal

• Good time management and organisational skills

• Ability to work flexibly and respond quickly to changing demands, while meeting deadlines

• Experience of delivering high quality customer service

Working hours:

• 37.5 hours per week

• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.