We are currently working in partnership with a Housing Association based in London, who are looking to appoint an Income Officer on a 6 months temporary basis.

This will be a full-time position and fully remote, with a requirement go into the office once a month for resident meetings.

The ideal candidate will have extensive experience chasing former and current tenant rent arrears and have represented organisations in court.

Duties will include (but are not limited to):

• Managing customer rent accounts
• Referring tenants to welfare benefits and debt support services
• Preparing and submitting cases for court
• Maximising income collections while minimising risk of repossession

Experience required:

• Experience working with customers within housing

Skills, knowledge and expertise required:

• Risk assessment and management
• Financial management and budgeting
• Preparing court bundles
• Strong customer service and complaint handling

Working hours:

• 35 hours per week
• Monday – Friday, 9am-5pm
• 100% home working

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.