We are currently working in partnership with a Housing Association based in East London, who are recruiting for a Housing Officer on a temporary six-month contract. The position is due to start immediately, the hourly rate of pay is negotiable up to £26 via an Umbrella company.

The ideal candidate will have used the Orchard system previously, have a basic DBS certificate, or be happy to have one carried out, and have proven experience of Housing Officer duties including the management of ASB cases.

Duties will include (but are not limited to):

• Managing a patch of 300 properties across East London

• Processing applications for sign-ups, mutual exchanges and successions

• Dealing with medium to low level ASB

• Increasing tenant satisfaction through consistently excellent customer service

• Signposting customers to additional support providers

• Performing regular estate inspections ensuring that shared areas are maintained to a high standard

Experience required:

• Experience working at a Housing Association

• Experience managing leasehold properties

• Experience managing ASB cases

Skills, knowledge and expertise required:

• Risk assessment and management

• Strong verbal and written communication

• Ability to manage your own diary

• Compliance and due diligence

• Stakeholder management

Rewards and Benefits:

• Hybrid working

• Flexible working days

Working hours:

• 35 hours per week

• Monday – Friday, 9am-5pm (flexible)

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.