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We are thrilled to partner with a leading Local Government to recruit a trustworthy Permanent Housing Officer, based in Honiton, salary of £35,235 - £41,511.00 per annum, and one day working from home.

Role details:

• Rate: £35,235.00 to £41,511.00 per annum

• Contract: Permanent

• Hours: 37 hours per week, Monday to Friday (09:00am to 17:00pm)

• Location: Honiton & 1 day working from home

The ideal candidiate will have experince within general housing, and be able to deliver comprehensive and robust estate management service to tenants

Duties will include:

• Assisting vulnerable clients with general housing management issues, such as ASB queries, tenancy management and income support

• Establishing and maintaining relationships with individuals, maintaining regular contact and facilitating a co-produced planned programme of support

• Assisting individuals to identify and access appropriate move on accommodation

• Assessing the support needs and risks of individuals and risk management procedures

• Working in parentship with external agencies to facilitate the effective delivery of support and improve outcomes for those receiving our services

• Handling breaches in occupier agreements, issues warnings, NTQs and manage eviction processes

• Effectively managing temporary accommodation supplies, overseeing placements, rent payments and liability reduction through the housing debt management process

• Providing references for departing households, addressing conduct, arrears and ASB Issues

• Monitoring and managing rent accounts, ensuring arrears and addressed in line with organisation procedures up to 200 properties

• Delivering and budgeting advice to individuals to ensure income maximisation

Benefits:

• Health & Wellbeing: Comprehensive "Happy Healthy Here" initiatives and support programs.

• Generous Leave: 25–28 days annual leave (plus public holidays and extra statutory days) with increased entitlement after five years.

• Learning & Development: Access to diverse training, accredited apprenticeships, and career development opportunities.

• Pension Scheme: Local Government Pension Scheme with death-in-service benefits and retirement enhancement options.

• Sustainability Focus: Free parking, car-sharing incentives, and a Cycle to Work scheme.

• Modern Workplace: Flexible "Worksmart" principles designed for employees, customers, and environmental benefits.

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.