Supported Scheme Officer

Posted 17 July 2024
Salary £25,616.83 per annum
LocationWest Midlands
Job type Permanent
Discipline Social Housing Recruitment
ReferencePROF_46382
Contact NameGrace Lane

Job description

We are currently working in partnership with a reputable Housing Association based in the West Midlands, who are recruiting for a Supported Scheme Officer on a permanent basis. This position is offering a starting salary of £25,616.83 per annum.

The ideal candidate will have experience working with the over 55’s, have access to their own vehicle, and have proven experience of Supported Scheme Officer duties.


Duties will include (but are not limited to):

  • Managing the schemes, and to provide support to Customers to enable them to live independently with support, in a safe and secure environment

  • Assisting the Senior Supported Housing Officer to organise and deliver the customer Framework and required outcomes including working with various groups and providing support for meetings and events

  • Managing volunteers and acting as a link for customers with stator and voluntary organisations

  • Signing up new customers and assisting them in completing housing benefit and other welfare benefit forms

  • Visiting applicants and completing assessments and support plans

  • Providing a link with other support agencies, and acting as an advocate where necessary

Experience required:

  • Experience required in Social Housing

  • Experience working with the over 55 clientele

Skills, knowledge and expertise required:

  • Risk assessment and compliance checking

  • Knowledge of the tenancy process to advise tenants

Key Benefits:

  • Pension Scheme – CARE Defined Benefit Scheme

  • 28 days including bank holidays based on statutory provision of 5.6 weeks, holidays are accrued on a monthly basis

  • Approximately 2-day concessionary days

Working hours:

  • 35 hours per week

  • Monday – Thursday, 9:00am-5:00pm, 9:00am-4:30pm on Friday

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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