We are currently working in partnership with a leading UK charity, who are looking to appoint Service Manager on a permanent basis to help support adults with Learning Disabilities.

This will be a full-time position based in Tiverton and is offering an impressive salary £39,140.

The ideal candidate will be responsible for 4 direct reports (Deputy Service Managers). The perfect candidate will coach and manage all Deputy Service Managers (DSMs) whilst still retaining overall people management accountability for all Support Workers within their setting/location group.

Duties will include (but are not limited to):

• SMs will line manage all Deputy Service Managers (DSMs) whilst still retaining overall people management accountability for all Support Workers

• Ensuring every person, in service has a dynamic life plan, which involves the person, takes account of that individual’s needs and is reviewed regularly

• Effective management of the rota, payroll processes, supervision, annual leave, sickness absence management, capability and all other formal people matters as and when they arise

• Complete audits and verification of audits, report on findings and develop plans to maintain or improve standards

• Ensure the safe use of medicines, including the collection of prescriptions, administration and storage of medication for the people we support

• Co-ordinate all matters relating to medication, ensuring all procedures are rigorously followed and all support colleagues are appropriately trained

Experience required:

• Recent significant experience at a frontline management in field of learning disabilities in a regulated services environment

• Experience of ensuring effective team communications, leading and motivating a team, coaching and mentoring

• Committed to the principle of involving the people we support in developing the service

• Effective and efficient rota design and management

• Assessment and care planning for supported people

• Experience of acting as a role model for good care practice involving the people we support

Skills, knowledge and expertise required:

• Ability to lead and manage people to achieve a positive culture and be a role model in all aspects of people leadership especially performance

• Ability to communicate effectively with a supported person and their family/circle of support and other professionals

• Ability to challenge poor practice and behaviour

• Ability to undertake assessment, support planning, recording and report writing

• Manage time and resources effectively and efficiently

• Ability to respond professionally, quickly, and flexibly in a crisis

• Ability to lead and manage change

Working hours:

• 37.5 hours per week

• Including weekend working and evenings

• Also, on call duty roster requirement

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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