Housing Officer

Posted 25 April 2025
Salary £26 - 27 per hour
LocationHammersmith
Discipline Social Housing Recruitment
Reference85294
Contact NameAlex Dale

Job description

We are currently working in partnership with a specialist housing provider based in West London, who are looking for an experienced Housing Officer to join their team on a temporary basis ASAP.

 

The role is a full time position and is paying around £27 per hour via an umbrella company. The perfect candidate will have strong all round housing knowledge, experience mediating between residents and resolving ASB issues. A Basic DBS is also required.

 

Duties will include (but are not limited to):

  • Managing a patch of 250 properties in West London
  • Dealing with low level ASB e.g. noise and neighbour disputes, and mediating between residents
  • Handling sign ups and tenancy changes e.g. successions and mutual exchanges
  • Monitoring tenants' rent accounts and chasing arrears
  • Signposting customers to additional support providers
  • Dealing with general estate and tenancy management

 

Essential criteria:

  • ASB experience, ideally up to court level
  • Basic DBS
  • Able to be adaptable and be present on site when needed

 

Perks:

  • Hybrid working (circa 2 days per week)
  • Flexible working hours - core hours are between 10am-4pm but you can work between 8am-6pm, Mon-Fri

 

Working hours:

  • 35 hours per week

 

Please note that you require recent experience to apply for this role.

 

James Andrews is acting as an employment agency and business in relation to this role.

 

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

 

Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.