Housing Assistant

Posted 04 February 2025
Salary £17.00 per hour via an Umbrella company
LocationStaffordshire
Job type Temporary
Discipline Social Housing Recruitment
ReferencePROF_47774
Contact NameSamuel Birt

Job description

We are currently partnering with a local authority, who are recruiting for a Housing Assistant to join their Allocations team on a short-term temporary contract.

This is a great opportunity for a housing professional with experience dealing with social housing applications.

This is a full-time position with a pay rate of £17.00 per hour via an Umbrella company. This role is due to start immediately.

Duties will include (but are not limited to):

  • Assisting with the delivery of allocation services in particular maintenance of waiting list including processing housing applications

  • Undertaking the assessment, investigation and verification processes for housing applications within specified timescales

  • Identifying any issues in relation to their application or potential fraud

  • Ensuring issues are dealt with appropriately or passed to the relevant team

  • Providing advice to housing applicants and tenants on re-housing matters

  • Answering the phones, dealing with Housing queries and going back to the email inbox

  • Processing medical & social need referrals and other supporting information provided in relation to housing applications

Skills, knowledge and expertise required:

  • Previous experience dealing with social housing applications is beneficial

  • Strong written and verbal communication skills

  • Be a motivated and dedicated individual

Working hours:

  • 37 hours per week

  • Monday-Friday 9am-5pm

Please note that you require recent experience to apply for this Housing Assistant role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.