Allocations Officer
- Posted 25 July 2024
- Salary £19.60 per hour via an Umbrella Company
- LocationBedfordshire
- Job type Temporary
- Discipline Social Housing Recruitment
- ReferencePROF_46454
- Contact NameMegan McMenamin
Job description
We are proud to be partnering with a Housing Association based in Bedfordshire, who seek to build and maintain thriving homes and communities. They are in search of an Allocations Officer to join their driven team on a temporary basis.
This will be a full-time contract lasting two months initially. After a training period, it will require office attendance one day per week.
The hourly rate for this role will be £19.60 per hour via an Umbrella Company.
The ideal candidate will have extensive administrative skills and experience working with Housing Allocations.
Duties will include (but are not limited to):
Making decisions on the suitability of Housing applicants for properties in terms of needs, affordability, and previous tenancy conduct
Maximising income through minimising rent loss resulting from vacant properties
Providing an attentive and tailored to customers, responding to any inquiries in a timely and effective manner
Ensuring all changes to tenancies such as assignments, including mutual exchanges and successions, are completed in line with company legislation
Responding promptly to any customer giving notice to terminate a tenancy, and completing exit interviews as necessary
Setting up accurate tenancy records following new sign-ups
Liaising with external agencies and local authorities in order to request nominations
Maintaining accurate records and keeping systems up to date at all times
Experience required:
Working in a customer-focused environment
Navigating Housing systems and completing administrative tasks
Skills, knowledge and expertise required:
Ability to be flexible and adapt to the changing needs of the team
Knowledge of tenancy management or allocating social housing
Clear communicator who is able to build strong relationships
Working hours:
37.00 hours per week
Monday – Friday, 9:00 am – 5:00 am
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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