We are proud to be partnering with a Housing Association based in Bedfordshire, who seek to build and maintain thriving homes and communities. They are in search of an Allocations Officer to join their driven team on a temporary basis.

This will be a full-time contract lasting two months initially. After a training period, it will require office attendance one day per week.

The hourly rate for this role will be £19.60 per hour via an Umbrella Company.

The ideal candidate will have extensive administrative skills and experience working with Housing Allocations.

Duties will include (but are not limited to):

• Making decisions on the suitability of Housing applicants for properties in terms of needs, affordability, and previous tenancy conduct

• Maximising income through minimising rent loss resulting from vacant properties

• Providing an attentive and tailored to customers, responding to any inquiries in a timely and effective manner

• Ensuring all changes to tenancies such as assignments, including mutual exchanges and successions, are completed in line with company legislation

• Responding promptly to any customer giving notice to terminate a tenancy, and completing exit interviews as necessary

• Setting up accurate tenancy records following new sign-ups

• Liaising with external agencies and local authorities in order to request nominations

• Maintaining accurate records and keeping systems up to date at all times

Experience required:

• Working in a customer-focused environment

• Navigating Housing systems and completing administrative tasks

Skills, knowledge and expertise required:

• Ability to be flexible and adapt to the changing needs of the team

• Knowledge of tenancy management or allocating social housing

• Clear communicator who is able to build strong relationships

Working hours:

• 37.00 hours per week

• Monday – Friday, 9:00 am – 5:00 am

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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