We are currently working in partnership with a Housing Association based in Surrey, who are recruiting for a Specialist Housing Manager on a permanent basis.

This is a full-time position with hybrid working (3 days home working per week) and a salary of £43,087.00 per annum, rising to £45,000 per annum once probation has been passed.

The ideal candidate will have a leasehold or housing management background and will have used the NEC (Northgate) system previously.

Duties will include (but are not limited to):

• Effectively line managing a team and supporting them to deliver services that are responsible for supporting the management and oversight of all third-party agreements and contracts within the Homeownership schemes
• Developing a comprehensive understanding of leases and service level agreements and providing support and assistance to staff and internal departments as required
• Regularly meeting with Homeowners & Resident Associations to discuss and resolve disputes through internal dispute processes, ensuring customer satisfaction and promoting collaborative working
• Understanding and monitoring key performance indicators (KPIs)
• Empowering and motivating the staff to consistently meet and exceed performance targets
• Managing and building relationships with stakeholders to promote the service and its activities

Experience required:

• Experience required in Social Housing
• Experience overseeing Managing Agents

Skills, knowledge and expertise required:

• Leasehold or housing management
• Experience using NEC system (desired)
• Line management of staff

Rewards and Benefits:

• Hybrid working
• Flexible working days

Working hours:

• 35 hours per week
• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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