​We are currently working with an industry leading recruitment firm with over 600 employees across 85 branches, who are keen to appoint a Training & Development Consultant to support with the implementation of a new CRM.

This will be a 12-month FTC, with a salary banding of £40-60k. Based in Halesowen, this will be a hybrid contract with office presence required to deliver training and support.

Daily duties include:

• Leading on a digital transformation project for the implementation of the Bullhorn CRM

• Identify and prioritise system training needs, ensuring solutions align with project objectives and business processes

• Deliver high-quality, targeted sessions that enable employees to confidently use new systems, incorporating best practice techniques

• Develop structured, multimodal training materials and frameworks grounded in proven methodologies (e.g., ADDIE)

• Produce clear, accessible, and engaging system training resources, tailored to diverse learning styles and technical proficiencies

• Collaborate with project leads, SMEs, and end-users, providing expert guidance and continuous feedback loops to refine training approaches

• Oversee training schedules, resource allocation, and iterative enhancements, ensuring timely delivery and sustained upskilling of internal teams to maintain best practice standards

Skills, knowledge and expertise required:

• Proven experience in designing and delivering training programmes for system implementation

• Knowledge of Bullhorn is desirable

• Strong understanding of instructional design methodologies

• Proficient in using e-learning tools

• Ability to translate technical processes into user-friendly training materials

Working hours:

• 40 hours per week

• Monday – Friday

• Flexible start and finish

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.