We are currently working in partnership with a G15 housing provider in West London, who are looking to appoint a Housing Coordinator on a 6-month temp basis.

This will be full-time hours, with hybrid working and an hourly rate of £21.08 PAYE inc. holiday pay or £23.85 UMBRELLA.

The ideal candidate will have extensive experience providing housing-related support to customers.

Duties will include (but are not limited to):

• Responsible for achieving 90% customer satisfaction for their customers

• Act as the point of escalation and contact for customer queries in relation to tenancy, lettings, and customer dashboards

• Supporting the operations manager with the coordination of new initiatives, dashboards, and team huddles

• Delivering sign ups and coordinating viewings for the team, ensuring all dashboards are updated daily to ensure accuracy of data

• Liaise with internal and external stakeholders to deliver positive outcomes for your customers

Experience required:

Experience working for a housing association/local authority

Skills, knowledge and expertise required:

Housing-related knowledge

Rewards and Benefits:

Hybrid working

Working hours:

35 hours per week

Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.