We are currently partnering with a Housing Association based in East Midlands, who are recruiting for an ASB Officer, to join their team on until June 2025.

This will be a full-time position, offering hybrid working (2 days per week expected to work on site). It is 37.00 hours per week, Monday to Friday. The hourly rate for this role is negotiable up to £26.00 per hour via an Umbrella Company.

The ideal candidate will have experience working within a similar role and dealing with high level ASB cases, hold an Enhanced DBS (ideally within the last three years) and have access to their own vehicle.

Duties will include (but are not limited to):

• Responsible for managing a high level of cases of ASB, ensuring excellent case management procedures at all times
• Drafting witness statements and notices whilst ensuring witness care
• Preparing all paperwork required for cases prior to court attendance and subsequently attending court for ASB cases on behalf of the organisation
• Utilising all available tools, and being aware of the anti-social behaviour powers
• Serving notices and attend evictions to assist landlords with enforcement
• Working closely with Police and Council to help resolve issues

Experience required:

• Experience managing high level ASB cases
• Creating and preparing cases up to and including court attendance

Skills, knowledge and expertise required:

• Can effectively deal with conflict and potentially aggressive/volatile situations involving customers
• Excellent time management
• Ability to work on own initiative

Working hours:

• 37 hours per week
• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.