Our client, based in Greater Manchester, is currently recruiting for a Senior Support Manager on a permanent contract.

The position is due to start based on notice, with an ideal start date at the end of March! The annual salary is negotiable based on experience for this position within a likely range of £35,000 - £45,000 with a variety of other benefits.

The ideal candidate will have experience working with vulnerable adults, the successful candidate must be very strong on welfare and benefit knowledge and also have really good IT skills

Duties will include (but are not limited to):

• Managing a team of up to 9 staff, helping support refugees within a supported living service

• Overseeing Housing Benefit claims and applications for service users

• Liaising with Local Authorities and signposting to relevant external agencies

• Ensuring void turnaround time is kept to a minimum

• Creating policies and strategies to fit organisations objectives

• Managing service uses Universal Credit accounts, ensuring these are being used correctly to pay for their tenancy

• Coordinating and overseeing disputes with residents service charges, liaising with the finance matter on these claims

• Ensuring all compliance is up to date and records are kept in time

​Experience required:

• Experience required in Supported Housing

• Strong knowledge of welfare and benefits claims

• Strong IT and administration skills

• Staff Management – including KPI setting and completing 1-2-1s

Skills, knowledge and expertise required:

• Risk assessment and management

• Financial management and budgeting

• Compliance and due diligence

Rewards and Benefits:

• Flexible working days

• 30 days annual leave

• Exciting new office

Working hours:

• 37.5 hours per week

• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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