We are proud to be partnering with a local authority, who are looking to appoint a Senior Housing Officer on a 6-month temporary contract.

This will be a full-time position based in Taunton, with hybrid working (2/3 days home working) and an hourly rate of £26.00 per hour via an umbrella company.

The ideal candidate will have extensive line management experience and ideally have experience going to court on behalf of the local authority.

Duties will include (but are not limited to):

• Oversee a team of 8 Estates Officer and 2 ASB Officers who ensured a tenant-focussed service across a wide geographical patch

• Collaborate with the senior management team, developed strategies and policies for the housing team

• Ensured that customer satisfaction is a high priority at all times and that any services delivered proved value for money

• Conducted one to one appraisal, set KPI's for staff and conducted training when required, completing disciplinaries when required

• Used an outstanding knowledge of Housing-based legislation to make every-day decisions surrounding the management of the patch – also advice on policy and procedure

• Ensured that the team were detailing the terms of tenancy agreements upon sign-up and that tenants understood what constituted a breach of tenancy

• Take responsibility of complex cases, handling tenancy breaches and injections

• Attended court on behalf of the organisation, namely on rent-arrears based cases

• Monitored financial budgets, new policies, letters and communications for the team and ensured that all spending fit within this

• Developed and liaised with external and internal agencies and stakeholders

Working hours:

• 37 hours per week

• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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