We are currently working in partnership with a Local Authority based in Hertfordshire, who are recruiting for a Repairs Planner on a temporary 6 month contract. The position is due to start immediately, with the potential to go full time. The hourly rate of pay is negotiable up to £15 per hour via PAYE inclusive of holiday pay.

The role offers 2-3 days working from home.

The ideal candidate will have experience of scheduling responsive and voids works through the Dynamic Resourcing Scheduling system (DRS)

Duties will include (but are not limited to):

·         To be responsible for undertaking daily diary scheduling for numerous trades persons on he DRS system (or similar), make timely real time adjustments to trades persons work plans

·         Continuously plan work flow by effectively scheduling appointments with Tenants and work programmes for other areas including but not limited to Insurance, Out of Hours, Emergency lighting and Mutual Exchanges, to ensure that daily schedules are balanced and efficient to meet conflicting needs

·         Undertake daily diary scheduling for numerous trades persons on the DRS system (or similar), make timely real time adjustments to trades persons work plans

·         Work closely with Repairs Managers, Supervisors, sub-contractors, suppliers to ensure a seamless appointment service to our residents and internal clients

·         Resolve day-to-day/operational issues using own initiative within broad guidelines, escalating only the most complex issues and situations and to work in conjunction with Supervisors

Experience required:

·         Experience required in repairs planning

·         Experience within Social Housing in highly desirable

Skills, knowledge and expertise required:

·         Knowledge of typical repair requests and solutions which can come up across housing stock.

·         Knowledge of repairs ordering systems

·         Accurate data entry skills, effective decisions making and an ability to prioritise workload are essential 

·         Excellent customer service skills provide

Rewards and Benefits:

·         Hybrid working

Working hours:

·         37.5 hours per week

·         Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.