We are currently working in partnership with a Housing Association based in Croydon, who are recruiting for a Property Services Officer on a temporary 3 month contract. The position is due to start immediately, with the potential to go full time. The hourly rate of pay is negotiable up to £22 via an Umbrella company.

The ideal candidate will have worked in a similar repairs and maintenance role with a customer focused background. 

Duties will include (but are not limited to):

• To provide strong administrative support and customer service within the Property Services team, ensuring the effective scheduling and management of repairs and maintenance for housing stock.
• Scheduling work as per priority and workstream efficiently and in a timely manne
• CRM cases and calls monitored and responded to within promised time scales to residents
• Provide strong administrative support to the Property Services Team such as utilising IT software for data management, data entry, filing, assisting with the management of central shared drive for electronic document storage and minute taking
• Assisting in the maintenance and updating of the stock condition database (predominantly data inputting)

Experience required:

• Experience of working in a similar environment
• Experience in delivering high quality administrative support to a team
• Experience of property services related procedures

Skills, knowledge and expertise required:

• Good organisation skills; able to plan, organise and manage own workload
• Excellent communication skills: able to write clear and concise letters, keep records and carry out all related administration tasks
• Good literacy, numeracy and IT skills
• Flexibility in meeting conflicting work priorities
• Ability to work under pressure and within changing priorities

Rewards and Benefits:

• Hybrid working
• Flexible working days

Working hours:

• 35 hours per week
• Monday - Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.